What’s your nickname?

Phill. I’m only ever Phillip when I’m in trouble.

What do you do?

Valuer - agreeing marketing prices, advertising strategy, explaining the market conditions, saleability, buyers database, taking portfolio of pictures, completing the floorplan and dealing with the money laundering legislation

How long have you worked at Hawkins for?

11 years.

What was the property industry like when you first started and has it changed?

Wow. Very different. I remember the days of sticking photographs on the details that were given out to the public – thankfully that’s changed. Technology has moved on so much in the last few years. We now do virtual tours, floor-plans, have our own web based tv channel but the old fashioned customer service is still massively important.

What challenges do you face on a daily basis?

oh, there’s lots. Dealing with clients that have higher expectations on price, squeezing appointments into the diary when people want them, overcoming the other estate agents that constantly over value and mislead.

What is your favourite thing about your job?

I genuinely love my job and full of enthusiasm. The best thing would have to be when property sells and we manage to make clients dreams come true. There’s also the other side when circumstances are very different and we need to understand the situation following a separation, death or forced sale

Dog or cat?

Neither. Have had hamsters but they never last long !

How do you unwind after work?

That’s easy as a new dad. My little boy is my world x

Choose a film title for the story of your life?

Difficult, no idea. I’ll turn this into my favourite film. Top Gun. Just brilliant and watched so many times.

What makes a good client?

All clients are good. We do a great job with everyone whatever the circumstances.

If you could give one piece of advice – what would it be?

Goodness me. Tricky one. If its work related I’d say ‘work with a trusted and reputable agent’. In life I’d say ‘ don’t regret anything’

 

If you would like to have a chat with Phill or any other member of our team about how we may be able to help you, please feel free to get in touch– we’d love to hear from you.